Shipping policy

SmartProjector

Thank you for shopping with SmartCinemaTech. We are committed to providing fast, reliable, and secure shipping for every order.

Processing Time

Orders are typically processed within 1–3 business days after payment has been received and verified.

Please note:

Orders are not processed or shipped on weekends or holidays.
Processing times may be slightly delayed during high-demand periods.

Shipping Time

United States

Standard Shipping: 5–12 business days

International Shipping

Estimated delivery: 7–20 business days

Shipping times may vary depending on location, customs processing, and local carriers.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Tracking updates may take 24–72 hours to appear.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

From time to time, SmartCinemaTech may offer:

Free shipping promotions
Discounted shipping offers

Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact our support team at:

📧 projectorlabusa@gmail.com

Please include:

Your order number
Your full name
A brief description of the issue

We will work with the shipping carrier to help resolve the issue as quickly as possible.

Incorrect Shipping Address

Customers are responsible for entering the correct shipping address at checkout.

SmartProjector is not responsible for packages delivered to incorrect addresses provided by the customer. Additional shipping fees may apply for reshipments.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees required by your country. These charges are the responsibility of the customer.

Contact Us

If you have any questions about your order or shipping, feel free to contact us: